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Business Systems Analyst

Job Title: Business Systems Analyst
Contract Type: Contract
Location: Reading, Berkshire
Industry:
Salary: Attractive Day Rate
Start Date: ASAP
Duration: 6 Months
REF: PP/LG/BSA/RG_1532704859
Contact Name: Laura Gallagher
Contact Email: laura.gallagher@projectpeople.com
Job Published: 20 days ago

Job Description

Business Systems Analyst

Reading (6 Month Contract)

The Company:

We are looking for a Business Systems Analyst to join our client's expanding Head Office Team, with one the world's leading Mobile Telecoms Service Providers. You'll be part of a vibrant, agile team at the forefront of Mobile Telecoms and IT Technology.

New state-of-the-art offices and flexible working with collaborative digital systems are just a few of the perks we offer to our employees, on top of competitive rates and exciting work.

Responsibilities:

  • Support the management of the business systems in-house and put in place processes for it to become an excellently managed tool
  • Relationship management between the business and the management system
  • Development pipeline management - prioritising according to business needs and impacts
  • Ownership of configurations and deployments, along with the day to day running/management of the tool
  • Act as a central point of contact to own all system related processes/issues/workstreams
  • Movement of day to day management from an outsourced tool to in-house. The creation of processes to support best practice and excellent end user experience.
  • Working with various stakeholders to take an idea from concept to deployment. Interpret and respond appropriately to stakeholder requirements for support and information.
  • Management of a support inbox - ensuring our end users receive great customer service and cases are closed within SLA's
  • Proactively seek to identify and make improvements to processes and systems, though simplification, automation and innovation

Experience Required:

  • Some experience/ownership of a business systems tool
  • Some experience working with internal and external stakeholders
  • Technical aptitude and desire to learn (technical training will be provided)
  • Self starter and can manage own workload
  • The ability to manage multiple workstreams with challenging deadlines
  • Comfortable working in a sometimes unstructured and dynamic environment. An agile and flexible approach is a must.
  • The ability to handle rapid changes and can prioritise accordingly. Manage business expectations.
  • Excellent grasp of standard reporting tools such as MS Excel

If you would enjoy working as part of a dynamic, fast paced and agile team, please apply for this role today with a copy of your most up to date CV.

Project People is acting as an Employment Business in relation to this vacancy.