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Business Relationship Manager

Job Title: Business Relationship Manager
Contract Type: Permanent
Location: Reading, Berkshire
Salary: Competitive Salary + bonus + car allowance
REF: SM/P/BRM_1553766511
Contact Name: Salome Maybanks
Contact Email:
Job Published: 4 months ago

Job Description

Business Relationship Manager


Reading, Berkshire

Business Relationship Manager - this is a Senior / 'Head of' level role and we are looking for someone from the Mobile Telecoms industry who can manage the relationship with Shareholders, ensure that strategic and BAU activities across the BRM team are manged and delivered appropriately. This is a key and highly visible role working for a rapidly growing Mobile Telecoms company based in Reading town centre.

As Business Relationship Manager you will sit within the Leadership Team for Operations and support the Operations Director translating business initiatives into a vision for the team. You will need to build relationships with customers and Shareholders, foster a positive working environment and be able to challenge when required.

Key Responsibilities:

  • Manage the relationship with the Shareholders and be able to anticipate their requirements and needs
  • Be accountable and responsible for Shareholder roadmaps, communicating strategies to the wider team
  • Be accountable for the OPEX budget for operations
  • Responsible for approving service improvement plans
  • Responsible for reviewing service reporting with Shareholders
  • Overall accountability for agreeing and managing WLA's with Shareholders

For this senior level position we require someone with the following skills & experiences:

  • Must have experience working within the Mobile Telecoms industry
  • Experience of Senior Management cross-functional matrix working and the ability to demonstrate a collaborative approach to building relationships
  • Strong influencing skills across all levels of the business
  • Excellent consultative and communication skills
  • Experience of leading significant Service/Solution outcome based delivery or Managed Services constructs utilising On/Off-Shore capabilities
  • Commercially astute, experience of significant P&L or Budget responsibilities
  • Good technical understanding of RAN environment
  • Good understanding of ITILv3 & CMMI-SVS based operations
  • An ability to build positive relationships and an understanding of organisational politics, and a ability to use these to socialise and influence stakeholders

If you are interested in this permanent opportunity please submit your CV on line or email direct to

Project People is acting as an Employment Agency in relation to this vacancy.