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Billing Analyst

Job Title: Billing Analyst
Contract Type: Contract
Location: Maidenhead, Berkshire
Salary: Negotiable
Start Date: ASAP
Duration: 6 Months
REF: BILL-ANA/LM_1502101337
Contact Name: Loic Menusier
Contact Email:
Job Published: 12 months ago

Job Description

Recruiting immediately for a contract opportunity, working with a great client in the Maidenhead area, who is looking for a Billing Analyst to join the team.


This role is a great opportunity for someone to join a small team within a large department where you will learn many aspects of billing and telecommunications. You'll be a good communicator with a commitment to making changes and getting billing right first time every time!

Specifically you'll become part of the Revenue Assurance & Billing team and will be a subject matter expert within your area. You'll be working in many areas of billing as well as cross functionally with the wider business with a key focus on the implementation of change.


  • Charging Configuration Control: You will manage the charging document (CID) control process to ensure changes to our charging configuration are clearly documented and approved in a timely and accurate manner. This involves engagement with a wide range of business stakeholders (i.e. Finance, Marketing, Development teams).
  • Number Management: You will manage numbering requests, ensuring that new range requests from MNOs/OLOs are implemented in a timely manner. You will also help to address queries in relation to existing number ranges and wholesale price band changes.
  • Change Management: You will support Revenue Assurance & Billing's engagement with wider business change, ensuring that we have the appropriate visibility and involvement in new projects and campaigns.
  • Billing Customer Experience: You will play a key role in delivering the best possible Billing Customer Experience through trend analysis and process improvement.

Knowledge and Experience

Must Have:

  • Experience of managing and improving business processes.
  • Experience of working under pressure to tight deadlines.
  • The ability to effectively communicate with a wide variety of stakeholders.
  • An inquisitive and analytical mind.
  • Knowledge and experience of Revenue Assurance, covering key principles related to controls for network components, IT systems, business processes and financial performance and reporting
  • Proficient in Microsoft Excel.Nice to Have:
  • Sound knowledge and experience of tools such as SQL, Access and Business Objects.
  • Sound knowledge and experience of all facets of billing, covering rating, discounting, billing cycles, bill production, payments, and collections.
  • An understanding of the Regulatory environment related to billing.

If you are interested in this nice opportunity and feel your profile is a good match then please submit your application online or email direct to

Project People is acting as an Employment Business in relation to this vacancy.