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2nd line Network Support Engineer

Job Title: 2nd line Network Support Engineer
Contract Type: Permanent
Location: Solihull, West Midlands
Industry:
Salary: Negotiable
Start Date: ASAP
REF: FJS-TSE_1523268003
Contact Name: Bianca Andronache
Contact Email: bianca.andronache@projectpeople.com
Job Published: 7 months ago

Job Description

TSTS Associate Technical Service Engineer / 2nd Line Network Support

Contract

Solihull

My client, a multinational company, is looking for a 2nd line Support Engineers to work on an interesting project in Solihull. This will be a shift position working a 4 on - 4 off rota.

Duties and responsibilities:

  • Provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests.
  • Provision of 1st line support for incidents with 2nd line capabilities.
  • Escalation for technical issues will be into 3rd line

Skills:

  • Cisco experience
  • Network support experience
  • Demonstrable knowledge of Routers, Switches, Access points

If you're looking to develop your skills within a multinational environment, please submit your application immediately and we will get in touch with you!

Project People is acting as an Employment Agency in relation to this vacancy.