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1st / 2nd Line Support - IT Service Desk

Job Title: 1st / 2nd Line Support - IT Service Desk
Contract Type: Permanent
Location: Theale, Berkshire
Salary: Salary plus Benefits
Start Date: ASAP
REF: LS/1st2ndSuppTheale_1507713664
Contact Name: Leanne Summers
Contact Email:
Job Published: about 1 year ago

Job Description

1st / 2nd Line IT Support Technicians / Engineers - Theale, Berkshire - Permanent.

A mobile telecoms company is searching for 1st and 2nd Line Support Technicians to join their team in Theale, Berkshire on a permanent basis.


The IT Support Technicians (one 1st line and one 2nd line) are required to support the business. You will be responsible for providing support to users and responding to incidents and requests which come into the IT Service Desk.

Skills Required:

For both positions, the successful candidates will have worked in similar positions within IT support, have strong Microsoft Desktop experience, advanced working knowledge of Windows 7 and Windows 8 operating systems. Office 365. Microsoft Azure deployment and maintenance through MS Portals. Intermediate knowledge of Windows Server 2008 RS and 2012 R2, to include Active Directory. Basic awareness of Microsoft Visual studio applications.

Project People is acting as an Employment Agency in relation to this vacancy.